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| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 27 | 30 | 206 |
| Neutral (3) | 1 | 1 | 6 |
| Negative (1 or 2) | 1 | 9 | 94 |
| Total Reviews | 29 | 40 | 306 |
| Avg Rating |  4.79 |
 4.05 |
3.73 |
| Address: | 824 Dixwell Avenue Hamden, CT 06514 - US |
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| Website: | http://www.advancedlamps.com |
| Business Hours: | M-F: 9am-6pm Sat:10am-5pm |
| Sales Phone: | 800-941-5690 |
| Service Phone: | 800-941-5690 |
| Sales Email: | sales@advancedlamps.com |
| Cust Service Email: | info@advancedlamps.com |
| Date Reviewed: 05/17/2012 | ||
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deskintim from unknown Member Since: 05/01/2012 View Member's: Reviews |
I recently was watching the Rangers playoff game when the lamp in my television busted. I called up Advanced Lamps and gave them my model number and the found the exact part I needed. They set my account up and placed my order for me over the phone, my TV is now back working great. This is exactly how smooth I had hoped this was going to go. GREAT STUFF! |
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| Date Reviewed: 05/16/2012 | ||
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sarahgercan from unknown Member Since: 04/30/2012 View Member's: Reviews |
I ordered a XL-2200 from Advanced Lamps and my lamp came in 3 days, everything ran so smoothly. I have used other websites and went through backorders, crappy customer service, and defective items shipped. That was not the case with this company, by far the best online ordering experience ever. |
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| Date Reviewed: 05/16/2012 | ||
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ikelamb from unknown Member Since: 04/30/2012 View Member's: Reviews |
Product was exactly what I was expecting at a price I had no problem paying and it arrived on time, couldn't ask for much more. |
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| Date Reviewed: 05/16/2012 | ||
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johnwallace565 from unknown Member Since: 04/30/2012 View Member's: Reviews |
I have a KDS 50A2000 DLP TV and the lamp had gone out, I tried using other local and online sites to purchase the replacement lamp but the prices were extremely escalated, or the availability was nonexistent. A family member recommended Advanced Lamps, by using the search field on there site I found the xl5200 for my Sony television. My lamp shipped the same day and was delivered very quick through UPS, Advanced lamps has been the best company to use for all of my electronics needs. |
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| Date Reviewed: 05/12/2012 | ||
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nmanson86 from unknown Member Since: 04/26/2012 View Member's: Reviews |
A friend refered me to this company when the lamp in my projector went out, I was a little weary about purchasing a non OEM lamp as these are "OEM equivlents" but it ended up saving me a pretty penny and worked out well. It was shipped the same day I ordered and arrived within days. |
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| Date Reviewed: 05/12/2012 | ||
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juanrevia from unknown Member Since: 04/26/2012 View Member's: Reviews |
Let me start off by saying this, I have been an online shopper since 2008 and have ordered from many different companies, I have ordered everything from toaster ovens to clothes to TVs. My DLP TV lamp went out about 2 weeks ago and my kids were devistated to say the least, we are big Yankee fans and we do not like to miss any games, I have a sports package so I can make sure we do not miss anything, so this was a problem I needed to solve quickly. When running a simple google search for replacement lamps I came along Advanced Lamps, I found the lamp I needed by just searching the model of my TV in there search bar. I decided to give them a call and make sure the lamp I needed was in stock, they were very pleasent on the phone and assisted me very well. The replacement lamp is now in my television and looks great, as I said before I have been a online shopper since 08 but this has been by far the best/quickiest service I've ever gotten. |
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| Date Reviewed: 05/09/2012 | ||
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harrygriff from unknown Member Since: 04/23/2012 View Member's: Reviews |
It was a pleasure doing business with this online site, the lamp I ordered was on a temporary back-order but I was updated almost every day on the progress and within 2 weeks my lamp was at my front door. The lamp was packaged very well and is now in my TV and working great. |
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| Date Reviewed: 05/09/2012 | ||
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dan.vener from unknown Member Since: 04/23/2012 View Member's: Reviews |
They did a super job in getting me the Acoustic Universal remote I needed for my home theater, the shipping was fast and I will be using this company again for future home theater purchases. |
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| Date Reviewed: 05/07/2012 | ||
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camachohector1971 from unknown Member Since: 02/28/2012 View Member's: Reviews |
I found what I was looking for very quickly, the checkout process was also very quick and I received exaclty what I ordered. Very good. |
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| Date Reviewed: 05/06/2012 | ||
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fran_dent from unknown Member Since: 04/20/2012 View Member's: Reviews |
Ordered a replacement lamp a little while ago, it was the best price I found, the site was easy and the order status really helped in keeping me updated. It arrived packaged very well and fits perfect. VERY HAPPY!!! |
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| Date Reviewed: 05/05/2012 | ||
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nickbanks656 from unknown Member Since: 04/19/2012 View Member's: Reviews |
I have only had my DLP TV for 3 n half years n I started to notice the brightness going down the other day, then it was out completely, the cheapest I could find a replacement lamp was from this company, this process what simply smooth n stress free, I am very happy this was not a dragged out process with no TV. |
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| Date Reviewed: 05/05/2012 | ||
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mike.pierne from unknown Member Since: 04/19/2012 View Member's: Reviews |
Very very nice customer service, a polite women helped me figure out what lamp I needed for my projector and walked me through the entire account setup/check out process, will definetly be doing more business with this company. |
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| Date Reviewed: 05/05/2012 | ||
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bencline27 from unknown Member Since: 04/19/2012 View Member's: Reviews |
Let there be light! My projector is now back up n running thanks to this company, they were more than helpful when I emailed to inquire about one of there lamps for my projector and minutes later I was done with the check out process, I reccommend this company to anyone looking for an above average company who takes care of business the right way. |
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| Date Reviewed: 05/05/2012 | ||
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timwestin from unknown Member Since: 04/19/2012 View Member's: Reviews |
Only site I could find with affordable prices and cheap shipping, I got my Sanus Speaker stand at a great price and I couldn't be happier. |
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| Date Reviewed: 05/04/2012 | ||
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bdavis391 from unknown Member Since: 04/18/2012 View Member's: Reviews |
Will not be using any other company for my electronics needs, this site is great, its so easy to navigate and find what you need. |
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| Date Reviewed: 05/03/2012 | ||
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rentakim from unknown Member Since: 04/24/2012 View Member's: Reviews |
With the NBA playoffs coming up next month I was very sad to see that my TV lamp was dimming :(, I began to look up sites for a replacement lamp to get my TV lit back up. As I am a little tight on money right now I decided I needed to find the cheapest price I could find as I've come to find out that most OEM equivlents have worked just as good if not better than Sony made OEM expensive lamps. During this search I came across many different sites offering all sorts of different warranties and specials but most did not have the product in stock. AL was one of the only ones to have it in stock and at a great price, I am a big fan of the NBA and I did not want to wait very long for this item, luckily they had many different shipping methods to chooose from to get this lamp to me by the start of the playoffs. I ended up choosing 2nd day air and now have the lamp in the DLP and it looks awesome. This transaction was excellent and exceeded my expectations. |
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| Date Reviewed: 04/18/2012 | ||
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tvanpeppen from unknown Member Since: 04/18/2012 View Member's: Reviews |
When I placed the order for the lamp it was based on the website stating that it was "In Stock". The lamp was needed to facilitate classroom training. The classroom was unusable. The lamp was not sent until the Nov 22nd. We were still charged overnight shipping charges. The lamp was defective and sent back January 11, 2012. A representative from Advanced Lamp e-mailed to say the lamp was on backorder and would ship shortly. As of April 12, 2012 the lamp had not shipped. A replacement lamp was ordered from a reputable company and Advanced Lamp refused to refund the cost of the defective lamp. No human has ever answered the customer service line. No call has ever been returned and Jesse refused to direct my inquiry to a supervisor six times. The only thing he did was transfer me to a group voicemail. |
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| Date Reviewed: 03/30/2012 | ||
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andrewebb from unknown Member Since: 03/14/2012 View Member's: Reviews |
Overall I rate it average because the website need to beable to tell a customer before completing order if you have the product in stock. I had a sporting event planned didn't know until the next day after the merchandise was paid that it would have to be on back stock. Need a little more communication on inventory. |
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| Date Reviewed: 03/28/2012 | ||
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indago.reed from unknown Member Since: 03/12/2012 View Member's: Reviews |
"Really Fast Service. Got my replacement lamp in two days. Was concerned at first that I'd receive the correct toner because the website picture was different than what I wanted but was assured in telephone call that it was the right toner for my model. Great customer support." |
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| Date Reviewed: 03/26/2012 | ||
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lupe.alvarez85 from unknown Member Since: 03/09/2012 View Member's: Reviews |
"Purchased a lamp for my television, Advanced Lamps had the best pricing online, the order process was effortless and the product was of very good quality. As far as delivery goes; product was well packaged and delivered a couple of days before promised. Will definitely do business with them again. " |
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| Date Reviewed: 03/18/2012 | ||
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yamiratucker from unknown Member Since: 03/01/2012 View Member's: Reviews |
I ordered a part from this company because of the low price AND the good reviews from other customers. I was very happy with the product and the service I received |
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| Date Reviewed: 03/03/2012 | ||
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lester_bishop from unknown Member Since: 02/16/2012 View Member's: Reviews |
"Good Product and a fair price and i received it ahead of schedule. This was my 1st transaction with Advanced Lamps and it was an truly excellent experience " |
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| Date Reviewed: 02/29/2012 | ||
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nelsonleslie68 from unknown Member Since: 02/13/2012 View Member's: Reviews |
"I purchased a new bulb for our tv. Finding the part was simple. The price was great and the shipment came on time. I would use them again" |
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| Date Reviewed: 02/29/2012 | ||
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gordan.mitchell from unknown Member Since: 02/13/2012 View Member's: Reviews |
"Item as described, fast shipping, GREAT transaction!" |
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| Date Reviewed: 02/24/2012 | ||
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heatmart711 from unknown Member Since: 02/08/2012 View Member's: Reviews |
My big screen went down and I had three screaming kids on my hand. I contacted advanced lamps and spoke with a friendly customer service agent there and he walked me through step by step figuring out what bulb I needed for my lamp. They completed the order for me over the phone. Provided me with a profile, a password, and finalized the order by providing the order ID number. With my husband out of the country I felt helpless knowing very little about this television. The customer service provided was very exceptional and I will be a repeat customer. |
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