Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 201 465 5606
Neutral (3) 29 58 426
Negative (1 or 2) 12 19 231
Total Reviews 242 542 6263
Avg Rating 4 Star Review
4.29
4.5 Star Review
4.36
4.5 Star Review
4.45
Address: 7795 W Flagler Street
Miami, FL 33144 - US
Website: http://www.compusa.com
Business Hours: 24 Hours - 7 Days a week
Sales Phone: 800-800-8300
Service Phone: 800-800-8300
Sales Email: n/a
Cust Service Email: n/a

CompUSA

http://www.compusa.com

With PriceGrabber Since 02/07/2008


Sort Reviews by: Date Rating
Date Reviewed: 05/18/2012
mjpringle from unknown
Member Since:
05/02/2012

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Reviews
Would be nice to be given an option to send items to someone else. Overall Rating
4 Star Review
 
Date Reviewed: 05/16/2012
alana.yorba from unknown
Member Since:
05/04/2012

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Reviews
Miserable that last order got messed up by UPS. Overall Rating
5 Star Review
 
Date Reviewed: 05/16/2012
tartancavies from unknown
Member Since:
04/30/2012

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Reviews
Great shopping experience. Overall Rating
5 Star Review
 
Date Reviewed: 05/16/2012
mace1141 from unknown
Member Since:
04/30/2012

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Reviews
It has not goten here yet? Overall Rating
4 Star Review
 
Date Reviewed: 05/16/2012
ajgdirect from unknown
Member Since:
04/30/2012

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Reviews
offer for free shipping cost me 15 bucks wtf is wrong with these people.....should be called mr slick electronics noit a fan Overall Rating
2 Star Review
 
Date Reviewed: 05/16/2012
svillalvazo_us from unknown
Member Since:
04/30/2012

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Reviews
Excellent price Overall Rating
5 Star Review
 
Date Reviewed: 05/16/2012
MERCHANTRAFIQ from unknown
Member Since:
03/26/2008

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Reviews
great web site for shopping Overall Rating
5 Star Review
 
Date Reviewed: 05/16/2012
jessikita777 from unknown
Member Since:
04/30/2012

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Reviews
Good ;) Overall Rating
4 Star Review
 
Date Reviewed: 05/16/2012
soccer3564 from unknown
Member Since:
04/30/2012

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Reviews
great price, great shipping cost Overall Rating
5 Star Review
 
Date Reviewed: 05/16/2012
scayetano from unknown
Member Since:
04/30/2012

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Reviews
Does not explain the purchasing of an item not very well. Overall Rating
2 Star Review
 
Date Reviewed: 05/15/2012
makpuc from unknown
Member Since:
04/29/2012

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Reviews
I have usually bought my merchandise at the store. I am a little scared for I am not able to physically see the products first. I can say that I have been satisfied with the service at the store located in Naperville, IL. Overall Rating
3 Star Review
 
Date Reviewed: 05/14/2012
dt_merritt from unknown
Member Since:
05/05/2012

View Member's:
Reviews
I cannot believe how much trouble ordering 1 item for someone who has bought several things over the years. And when I let them know the order was incomplete they did not even email back & say "tough ....". I was ignored! This, after having to redo the order three times and having to retype my email address about 20 times. A stroke keft my left side paralized so I can only type one finger, extra keystrokws are hard. I have just stopped dealing with CompUSA, just when I was looking for a new system!
Retailer Response (05/15/2012): We do apologize for the inconvenience, so that we may provide you with assistance pertaining to your issue please contact us at customersatisfaction@help.compusa.com with the difficulties that you have faced in order to provide to our web staff. Once again we do apologize for the inconvenience in the matter and hope this incident will not change your opinion of our company.
Overall Rating
1 Star Review
 
Date Reviewed: 05/14/2012
gracieblake58 from unknown
Member Since:
04/28/2012

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Reviews
I am pleased with the availablity and price of my item, but the shipping charges are somewhat high. If there was an option to ship to the store and pick it up at the store "NO Charge" I would have preferred that. Overall Rating
4 Star Review
 
Date Reviewed: 05/14/2012
scdunkley2004 from unknown
Member Since:
04/28/2012

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Reviews
Easy to follow and understand. Overall Rating
5 Star Review
 
Date Reviewed: 05/13/2012
rachelthatsme2002 from unknown
Member Since:
04/27/2012

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Reviews
The page kept telling me my shipping options would be displayed, but since it was free shipping it did not tell me til I placed the order and I really need the item sooner then 9 days Overall Rating
3 Star Review
 
Date Reviewed: 05/13/2012
cloudcpu from unknown
Member Since:
04/27/2012

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Reviews
I enjoy using CompUSA I only wish I could review the product details at time of checkout. Overall Rating
4 Star Review
 
Date Reviewed: 05/13/2012
verna.lampinen from unknown
Member Since:
04/27/2012

View Member's:
Reviews
Called the store. They said to go on internet. I went and found exacty wat I want. I knew there would be a tax and the shipping was not exortitant. I was very satisfied with the experience. Now, if the product lives up to expectations, I would be thrilled. I hope a letter of directions come with the product. Overall Rating
5 Star Review
 
Date Reviewed: 05/12/2012
wdavidson from unknown
Member Since:
04/26/2012

View Member's:
Reviews
Had trouble maneuvering the VISA credit card verification system. Finally had to switch to AMEX to complete the transaction.
Retailer Response (05/15/2012): We do apologize for the inconvenience, so that we may provide you with assistance pertaining to your issue please contact us at customersatisfaction@help.compusa.com with the difficulties that you have faced in order to provide to our web staff. Once again we do apologize for the inconvenience in the matter and hope this incident will not change your opinion of our company.
Overall Rating
5 Star Review
 
Date Reviewed: 05/12/2012
jjbass359 from unknown
Member Since:
04/26/2012

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Reviews
good experience, product i ordered was defective, called up, got a shipping label and refund for return and exchange for same product. Great customer service. Only Bad thing, Compusa stores do not take returns from store website orders, first one i've come across like this. Overall Rating
4 Star Review
 
Date Reviewed: 05/11/2012
wsmithrace1 from unknown
Member Since:
04/25/2012

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Reviews
it was ok so far, ive orderd other things in the past , so i am a returning customer w smith Overall Rating
4 Star Review
 
Date Reviewed: 05/10/2012
brucef from unknown
Member Since:
04/24/2012

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Reviews
It's all about service and quality!!!!! Overall Rating
5 Star Review
 
Date Reviewed: 05/10/2012
kimjcross from unknown
Member Since:
12/29/2006

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Reviews
2nd computer plus numerous other items I've order and everything has gone very smoothly. Overall Rating
5 Star Review
 
Date Reviewed: 05/09/2012
riojas_ranch from unknown
Member Since:
04/30/2012

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Reviews
None at this time Overall Rating
5 Star Review
 
Date Reviewed: 05/09/2012
dlmckinley from unknown
Member Since:
04/23/2012

View Member's:
Reviews
I tried three separate times to place this order. It just frooze up for 5 min or longer. This time it went through quickly. I hope I don't get three separate orders! Overall Rating
4 Star Review
 
Date Reviewed: 05/09/2012
kabbasi121 from unknown
Member Since:
04/23/2012

View Member's:
Reviews
Great and fast Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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